Arlo Smart Premier Camera, Version 5.0.5

RichardJohn — Sun, 27 Oct 2024 10:39:21 GMT

Can anyone please help me, there seems that there is no-one able to assist me at Arlo.

I have an ongoing problem that started October 23. Geofencing not working, nor is Routines.

I need to speak with someone who can help me to reset up the system. I have two devices logged, both iPhones.

The subsystem was working fine then after an update everything went wrong.

I live in Kent UK, is there a dealer out there that I could go to, I have tried Curry's, no success.

Thank you

Richard

Re: Arlo Smart Premier Camera, Version 5.0.5

jguerdat — Sun, 27 Oct 2024 13:37:30 GMT

Use the app to go to Settings, Support and choose one of your cameras. Scroll down to Contacts to see what official support can offer. This requires a subscription to be active.

Alternatively, you can post screenshots of your modes, rules, schedules and geofencing (maybe one section at a time) so we can try to help.

topic Arlo Smart Premier Camera, Version 5.0.5 in Arlo Pro 4

Arlo Smart Premier Camera, Version 5.0.5

Re: Arlo Smart Premier Camera, Version 5.0.5