Re-connecting Arlo Pro 4 after outage

brodgers25 — Fri, 11 Oct 2024 00:11:27 GMT

#Arlo Pro 4

I'm from Sarasota, Florida and in last night's hurricane we lost power for about 20 minutes (lucky) and internet for almost 12 hrs. My Arlo Pro4 shows off-line and I don't know how to get it connected. We won't be home for another week and I'd love to have the security while we're away. The camera's been connected on my router guest account (Google Home mesh) at 2.4 and my Smartthings hub. I'm out of town having evacuated and I'm trying to reconnect it remotely.

Hardware: VMC4041PAerH3

Any help you might offer would be greatly appreciated.

--Bruce

Re: Re-connecting Arlo Pro 4 after outage

jguerdat — Fri, 11 Oct 2024 12:20:37 GMT

If you have remote access to the router configured, you can try rebooting the router to see if that helps.

While you were out of power for only a brief time, it may be possible that the camera tried to reconnect to the point that the battery died.

topic Re: Re-connecting Arlo Pro 4 after outage in Arlo Pro 4

Re-connecting Arlo Pro 4 after outage

Re: Re-connecting Arlo Pro 4 after outage