topic Re: Need to change payment credit card BUT told I do not have plan - System bought at Costco and ... in Arlo Pro 4

Need to change payment credit card BUT told I do not have plan - System bought at Costco and do not

Galouci — Sat, 07 Sep 2024 12:48:29 GMT

Credut card scammed and thus changed Cannot pay bill Trying to change card but told I do not have a plan BUT have had one for years. System bought at Costco and now Arlo looking for some code number that was on box Can anyone help

Re: Need to change payment credit card BUT told I do not have plan - System bought at Costco and do

StephenB — Sat, 07 Sep 2024 14:34:04 GMT

@Galouci wrote:
Credut card scammed and thus changed Cannot pay bill Trying to change card but told I do not have a plan BUT have had one for years.

Are you looking in the primary account? Or are you looking in a "friend" account?

@Galouci wrote:

Arlo looking for some code number that was on box

Did they tell you more exactly what they need?

Serial numbers?
model information?
???

Also, make sure you are accessing support through the support center of the app. If you google for a phone number, you most always end up at a scam support center.

Re: Need to change payment credit card BUT told I do not have plan - System bought at Costco and ...

BrookeN — Mon, 09 Sep 2024 19:22:03 GMT

I have reached out to support regarding not being able to change your payment information. Support will reach out to you as soon as possible.