topic Re: Devices missing in library in Arlo Pro 4

Devices missing in library

DirkHanson — Mon, 01 Nov 2021 18:49:45 GMT

My library only pulls up one pro 2 camera. Missing a second pro 2 and 3 pro 4s. I get notifications but nothing saves.

StephenB — Mon, 01 Nov 2021 19:30:34 GMT

@DirkHanson wrote:
My library only pulls up one pro 2 camera. Missing a second pro 2 and 3 pro 4s. I get notifications but nothing saves.

Are you talking about local storage, or cloud storage?

Start by checking the subscription status on the Pro 4s. They need a subscription to get cloud storage.

DirkHanson — Mon, 01 Nov 2021 20:14:44 GMT

Signed up. How long until it syncs? Still only one of the two pro 2 is available and out doorbell is missing.

StephenB — Tue, 02 Nov 2021 11:02:46 GMT

@DirkHanson wrote:
Signed up. How long until it syncs? Still only one of the two pro 2 is available and out doorbell is missing.

Can you make a manual recording on the two that have nothing in the library?