topic Re: Arlo Pro 4 Camera is not recording in Arlo Pro 4

Arlo Pro 4 Camera is not recording

Bar18 — Tue, 02 Jul 2024 16:51:15 GMT

I get live feeds so wifi is fine. It is wired. The blue light is on when nearby. The firmware is up-to-date. My subscription is up-to-date. I don't see any good solutions in the community. Can someone help or do I need to call Arlo support?

Re: Arlo Pro 4 Camera is not recording

StephenB — Tue, 02 Jul 2024 17:37:08 GMT

@Bar18 wrote:

I get live feeds so wifi is fine. It is wired. The blue light is on when nearby. The firmware is up-to-date. My subscription is up-to-date.

I'd check the rule for the camera in the mode(s) you are using, just to make sure nothing has changed there.

You might also want to remove power (charger+battery) for a few seconds in order to reboot the camera.

Re: Arlo Pro 4 Camera is not recording

Bar18 — Tue, 02 Jul 2024 17:49:43 GMT

I have unplugged and power on again. No change. I have check the camera modes. All is fine

Re: Arlo Pro 4 Camera is not recording

StephenB — Wed, 03 Jul 2024 12:14:09 GMT

@Bar18 wrote:

I have unplugged and power on again. No change. I have check the camera modes. All is fine

Can you make a manual recording while livestreaming a camera?

Re: Arlo Pro 4 Camera is not recording

Stihl — Thu, 04 Jul 2024 23:37:18 GMT

Camera will record manually…and passes the motion detection test…has an activity zone set…but does not respond to activity..

Re: Arlo Pro 4 Camera is not recording

StephenB — Fri, 05 Jul 2024 10:44:18 GMT

@Stihl wrote:

Camera will record manually…and passes the motion detection test…has an activity zone set…but does not respond to activity..

Have you checked the rule for the camera in the mode(s) you are using?