topic Camera will not charge in Arlo Pro 4

Camera will not charge

Catdrew01 — Tue, 02 Jul 2024 20:17:48 GMT

I believe water had gotten into the camera. Is there anything I can do?

Re: Camera will not charge arlo pro4.

jguerdat — Tue, 02 Jul 2024 14:13:32 GMT

You can try drying it out with the battery out and the door left open. Use the same procedure as for a cell phone. this might take a few days. No guarantees.

Why do you think water has gotten in? Check the o-ring at the front of the camera to ensure it's not damaged/missing. Applying a light coating of dielectric/silicone grease to the o-ring may prove useful.

Re: Camera will not charge

ShayneS — Tue, 02 Jul 2024 20:20:39 GMT

Hi @Catdrew01

I have escalated this for you and Support should be reaching out to discuss options.