topic Re: Arlo sucks in Arlo Pro 4

Can't sync camera

Datamarc — Tue, 11 Jun 2024 17:15:56 GMT

I have been trying for hours to get a camera to sync. Arlo support sucks. The QR code on the camera responds with “your search did not match any items” WTH good is a QR code. Have tried every possible option in the “add new device” process and never connects to my base unit. Do not by Arlo.

Re: Arlo sucks

StephenB — Tue, 11 Jun 2024 11:51:00 GMT

@Datamarc wrote:

I have been trying for hours to get a camera to sync. The QR code on the camera responds with “your search did not match any items”

What model is the camera?

Is this the first installation, or are you trying to reconnect it?

Re: Arlo sucks

Datamarc — Tue, 18 Jun 2024 10:13:24 GMT

Problem is not fixed. Same old same old.

Re: Arlo sucks

ShayneS — Wed, 19 Jun 2024 19:00:42 GMT

May I ask which troubleshooting steps you have tried so far? I don't want to suggest anything you have previously performed.