topic Re: Motion Detection only works on doorbell video other three cameras do not - Arlo Pro 4 in Arlo Pro 4

Motion Detection only works on doorbell video other three cameras do not - Arlo Pro 4

bjak5421 — Sun, 02 Jun 2024 22:52:21 GMT

Arlo Pro 4 & Essential Doorbell. Only the doorbell picks up motion, notifies, and records. All are setup very similarly. I bought them moths apart and installed them at different times. I installed the Pro 4 cameras first. I bought the security package after installing the doorbell. All four show on the subscription. All four cameras are online and can be activated to play live. Only the doorbell works properly with motion, notification, and recording.

Re: Motion Detection only works on doorbell video other three cameras do not - Arlo Pro 4

jguerdat — Mon, 03 Jun 2024 13:08:53 GMT

What subscription do you have? Some folks seem to have issues with a legacy subscription but canceling that and using a current sub can fix the problem.

Re: Motion Detection only works on doorbell video other three cameras do not - Arlo Pro 4

StephenB — Mon, 03 Jun 2024 16:43:12 GMT

@bjak5421 wrote:

All four cameras are online and can be activated to play live. Only the doorbell works properly with motion, notification, and recording.

Can you make a manual recording on the Pro 4 cameras while livestreaming?

Have you checked that the cameras are armed by looking at the camera rules in the mode(s) you are using?

Re: Motion Detection only works on doorbell video other three cameras do not - Arlo Pro 4

bjak5421 — Mon, 03 Jun 2024 16:55:58 GMT

I restarted all three cameras, and everything seems to be working properly.