https://community.arlo.com/t5/Arlo-Pro-4/Support/m-p/2334354#M13362 <P>Assuming you have a subscription, use the app to go to Settings, Support and choose your camera. Scroll down to Contacts to talk to official support.</P> <P>&nbsp;</P> <P>With or without a subscription you can always ask here, providing as much detail as possible.</P> Thu, 16 May 2024 13:27:00 GMT jguerdat 2024-05-16T13:27:00Z https://community.arlo.com/t5/Arlo-Pro-4/Support/m-p/2334344#M13359 <P>How can you get any help from Arlo Support?</P> Thu, 16 May 2024 12:52:49 GMT https://community.arlo.com/t5/Arlo-Pro-4/Support/m-p/2334344#M13359 C509 2024-05-16T12:52:49Z https://community.arlo.com/t5/Arlo-Pro-4/Support/m-p/2334354#M13362 <P>Assuming you have a subscription, use the app to go to Settings, Support and choose your camera. Scroll down to Contacts to talk to official support.</P> <P>&nbsp;</P> <P>With or without a subscription you can always ask here, providing as much detail as possible.</P> Thu, 16 May 2024 13:27:00 GMT https://community.arlo.com/t5/Arlo-Pro-4/Support/m-p/2334354#M13362 jguerdat 2024-05-16T13:27:00Z