topic Camera doesn’t work in Arlo Pro 4

Camera doesn’t work

Lisabaker99 — Fri, 03 May 2024 17:16:20 GMT

I have several Pro 4 cameras but one stopped working. I charged the battery and even exchanged the battery with others so it’s not the battery. The blue light does not come on, I cannot link. The camera seems to get no power or just doesn’t work. Is there a reset? It’s only 2 years old.

Re: Camera doesn’t work

StephenB — Fri, 03 May 2024 19:37:08 GMT

@Lisabaker99 wrote:

Is there a reset?

There is a sync button inside (remove the camera from the housing). If you hold that down, the LED should flash amber after about 15 seconds. If that happens, you've done a hardware reset.

If this works, you will need to remove the camera from the account, and then re-add it.

Re: Camera doesn’t work

Dr_Rischbieth — Mon, 13 May 2024 18:50:56 GMT

And if it doesn't (my case), what then ?

PS What a useless forum !!!

Re: Camera doesn’t work

StephenB — Mon, 13 May 2024 23:53:19 GMT

@Dr_Rischbieth wrote:

And if it doesn't (my case), what then ?

Then (assuming the camera is charged) the camera has failed. If it is still under warranty, then you can contact support for an replacement.

Why are you trolling @Lisabaker99's thread???