https://community.arlo.com/t5/Arlo-Pro-4/The-cover-to-the-front-of-the-camara-fell-off/m-p/1950624#M12913 <P><SPAN>Only experience this issue with the one camera. Purchased and installed this camera about three years ago.</SPAN></P> Tue, 19 Mar 2024 00:32:12 GMT NFradkin 2024-03-19T00:32:12Z https://community.arlo.com/t5/Arlo-Pro-4/The-cover-to-the-front-of-the-camara-fell-off/m-p/1948003#M12630 <P>The cover to the front of the camara fell off. I am unable to reinstall, please help</P> Fri, 23 Feb 2024 22:19:31 GMT https://community.arlo.com/t5/Arlo-Pro-4/The-cover-to-the-front-of-the-camara-fell-off/m-p/1948003#M12630 NFradkin 2024-02-23T22:19:31Z https://community.arlo.com/t5/Arlo-Pro-4/The-cover-to-the-front-of-the-camara-fell-off/m-p/1948025#M12635 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/949768">@NFradkin</a>&nbsp;wrote:<BR /> <P>The cover to the front of the camara fell off. I am unable to reinstall, please help</P> <HR /></BLOCKQUOTE> <P>Can you post a picture?&nbsp; I'm not sure what you mean by "cover to the front of the camera".&nbsp;&nbsp;</P> Thu, 22 Feb 2024 22:28:21 GMT https://community.arlo.com/t5/Arlo-Pro-4/The-cover-to-the-front-of-the-camara-fell-off/m-p/1948025#M12635 StephenB 2024-02-22T22:28:21Z https://community.arlo.com/t5/Arlo-Pro-4/The-cover-to-the-front-of-the-camara-fell-off/m-p/1949900#M12837 <P>Same thing just happened to mine. The plastic tabs in which the screws secure the face to the body just sheered off when removing the camera from the housing. This appears to be a weakness in the design of the unit. I took a picture and circled the 4 points that are broken.</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="20240312_125001.jpg" style="width: 400px;"><img src="https://community.arlo.com/t5/image/serverpage/image-id/41423i3D0FDFD9982A8305/image-size/medium?v=v2&amp;px=400&amp;whitelist-exif-data=Copyright" role="button" title="20240312_125001.jpg" alt="20240312_125001.jpg" /></span></P><P> </P> Tue, 12 Mar 2024 20:23:05 GMT https://community.arlo.com/t5/Arlo-Pro-4/The-cover-to-the-front-of-the-camara-fell-off/m-p/1949900#M12837 sesser 2024-03-12T20:23:05Z https://community.arlo.com/t5/Arlo-Pro-4/The-cover-to-the-front-of-the-camara-fell-off/m-p/1949902#M12838 <P><SPAN>I believe&nbsp;it is a bad design.&nbsp; They accused me of mishandling; therefore they refused to take responsibility.&nbsp; Their only offer was to sell me another one.&nbsp;&nbsp;</SPAN></P><DIV>I hope you have better luck.</DIV> Tue, 12 Mar 2024 20:33:38 GMT https://community.arlo.com/t5/Arlo-Pro-4/The-cover-to-the-front-of-the-camara-fell-off/m-p/1949902#M12838 NFradkin 2024-03-12T20:33:38Z https://community.arlo.com/t5/Arlo-Pro-4/The-cover-to-the-front-of-the-camara-fell-off/m-p/1949929#M12845 <P>I have 2 Arlo pro 3 and 2 pro 4 and I've had 4 pro 2 in the past. In the past 10+ years, I've never had this happen. Hopefully they knowledge this deficiency in design, but perhaps it's time for change.</P> Wed, 13 Mar 2024 02:08:59 GMT https://community.arlo.com/t5/Arlo-Pro-4/The-cover-to-the-front-of-the-camara-fell-off/m-p/1949929#M12845 sesser 2024-03-13T02:08:59Z https://community.arlo.com/t5/Arlo-Pro-4/The-cover-to-the-front-of-the-camara-fell-off/m-p/1950585#M12911 <P>Did you experience this with more than one Pro 4 device or just one camera? How old are the cameras that experienced the issue?</P> <P>&nbsp;</P> <P>JamesC</P> Mon, 18 Mar 2024 19:54:28 GMT https://community.arlo.com/t5/Arlo-Pro-4/The-cover-to-the-front-of-the-camara-fell-off/m-p/1950585#M12911 JamesC 2024-03-18T19:54:28Z https://community.arlo.com/t5/Arlo-Pro-4/The-cover-to-the-front-of-the-camara-fell-off/m-p/1950624#M12913 <P><SPAN>Only experience this issue with the one camera. Purchased and installed this camera about three years ago.</SPAN></P> Tue, 19 Mar 2024 00:32:12 GMT https://community.arlo.com/t5/Arlo-Pro-4/The-cover-to-the-front-of-the-camara-fell-off/m-p/1950624#M12913 NFradkin 2024-03-19T00:32:12Z