topic Re: Pro 4 Camera will not record to local USB device in Arlo Pro 4

Pro 4 Camera will not record to local USB device

rlh72152 — Tue, 05 Mar 2024 20:38:40 GMT

My new Arlo Pro 4 cameras worked fine when I set them up initially. After the 30 day trial period, they no longer record motion. I get a "notification" of motion on my phone, but nothing is recorded to my local USB drive or directed to my phone. Will the Pro 4 cameras ONLY record to the Cloud with an Arlo Secure service? or is there some way to record to my local USB device on the VMB4000 Base Station? Thanks, Richard

Re: Pro 4 Camera will not record to local USB device

jguerdat — Wed, 06 Mar 2024 13:54:01 GMT

Without a subscription, your only choice is to use the base's settings to go to Storage Settings. Use a USB drive of at least 16GB and format it using the base. Be aware that with the VMB4000 base you can't use the app to view recordings - you must Eject the drive so you can view the recordings on a computer. Only the VMB4540 and 5000 Smart hubs can be accessed by the app for local recordings.

Re: Pro 4 Camera will not record to local USB device

StephenB — Wed, 06 Mar 2024 15:45:10 GMT

@rlh72152 wrote:
is there some way to record to my local USB device on the VMB4000 Base Station? Thanks, Richard

Just to add to @jguerdat's comments...

The VMB4000 supports local recording, but does not support playback. The only way to see recordings on the USB drive is to eject it (using the app), and then connect it to a PC.