topic Arlo pro4 in Arlo Pro 4

Arlo pro4

Temp2055 — Fri, 16 Feb 2024 17:00:15 GMT

Live-streaming does not connect to arlo pro4. did all troubleshooting and reboots and battery changes and now just want to know if there is anywhere i can send arlo cameras to be repaired. it is out of warranty and arlo can't help.

Re: Arlo pro4

jguerdat — Sat, 17 Feb 2024 15:29:43 GMT

Like most consumer electronics, repair isn't available. However, do you have a subscription which is required for these cameras? If the camera is new, the trial sub may have expired and you'll need to purchase an appropriate sub to maintain the same capabilities as before.

Re: Arlo pro4

StephenB — Sun, 18 Feb 2024 12:37:39 GMT

@Temp2055 wrote:

Live-streaming does not connect to arlo pro4. did all troubleshooting and reboots and battery changes and now just want to know if there is anywhere i can send arlo cameras to be repaired. it is out of warranty and arlo can't help.

Did you try removing it from the account, and then doing the hardware reset? (Pushing down on sync until the camera flashes amber). Then try adding it back to the account.