https://community.arlo.com/t5/Arlo-Pro-4/Unable-to-subscribe-Arlo-secure/m-p/1946579#M12468 <P>I purchased my cameras in the US and have been very satisfied with their performance. Recently I moved to Taiwan and brought my cameras with me. However, I'm not able to renew my subscription. Please help.</P> Fri, 09 Feb 2024 11:57:59 GMT chloroplast 2024-02-09T11:57:59Z https://community.arlo.com/t5/Arlo-Pro-4/Unable-to-subscribe-Arlo-secure/m-p/1946579#M12468 <P>I purchased my cameras in the US and have been very satisfied with their performance. Recently I moved to Taiwan and brought my cameras with me. However, I'm not able to renew my subscription. Please help.</P> Fri, 09 Feb 2024 11:57:59 GMT https://community.arlo.com/t5/Arlo-Pro-4/Unable-to-subscribe-Arlo-secure/m-p/1946579#M12468 chloroplast 2024-02-09T11:57:59Z https://community.arlo.com/t5/Arlo-Pro-4/Unable-to-subscribe-Arlo-secure/m-p/1946589#M12469 <P>Assuming you simply turned off the system, took it to Taiwan and turned the system back on, all should work. However, you need to be using a US credit card in order to purchase a subscription.</P> <P>&nbsp;</P> <P>If you removed the system from your account and then set it up as if new in Taiwan, you can't get a subscription (see the bottom here):</P> <P>&nbsp;</P> <P><A href="https://kb.arlo.com/000062249/Where-is-Arlo-Secure-available" target="_blank">https://kb.arlo.com/000062249/Where-is-Arlo-Secure-available</A></P> Fri, 09 Feb 2024 13:58:56 GMT https://community.arlo.com/t5/Arlo-Pro-4/Unable-to-subscribe-Arlo-secure/m-p/1946589#M12469 jguerdat 2024-02-09T13:58:56Z