topic Re: Arlo pro 4-showing ACTIVITY zones disabled AC power? in Arlo Pro 4

Arlo pro 4-showing ACTIVITY zones disabled AC power?

Tonered12 — Wed, 07 Feb 2024 19:56:42 GMT

My Arlo pro 4 is battery powered and I have an active subscription plan . It all of a sudden started showing that my activity zones are disabled and requires AC power? Is this happening to anyone else? It’s on an off #arlopro4

Re: Arlo pro 4-showing ACTIVITY zones disabled AC power?

Tonered12 — Wed, 07 Feb 2024 20:22:46 GMT

My camera is still picking up motion. Should I ignore? Remove/resync device? Why would a battery powered camera receive this notification?

Re: Arlo pro 4-showing ACTIVITY zones disabled AC power?

Tonered12 — Wed, 07 Feb 2024 20:25:24 GMT

I have an active Arlo secure subscription as well.

Re: Arlo pro 4-showing ACTIVITY zones disabled AC power?

StephenB — Thu, 08 Feb 2024 10:51:53 GMT

@Tonered12 wrote:

I have an active Arlo secure subscription as well.

The symptoms suggest that the camera isn't in the subscription plan, so I suggest checking that.

See if you can make a manual recording while livestreaming that camera.