https://community.arlo.com/t5/Arlo-Pro-4/My-Key-Screw-is-stripped/m-p/1946042#M12406 <P>My key screw is stripped and I’m trying to exchange my other camera that I barley activated with the same exact one that has not been used yet but I can’t get the screw out with the key&nbsp;</P><P>&nbsp;</P> Mon, 05 Feb 2024 06:29:01 GMT Jordan93650 2024-02-05T06:29:01Z https://community.arlo.com/t5/Arlo-Pro-4/My-Key-Screw-is-stripped/m-p/1946042#M12406 <P>My key screw is stripped and I’m trying to exchange my other camera that I barley activated with the same exact one that has not been used yet but I can’t get the screw out with the key&nbsp;</P><P>&nbsp;</P> Mon, 05 Feb 2024 06:29:01 GMT https://community.arlo.com/t5/Arlo-Pro-4/My-Key-Screw-is-stripped/m-p/1946042#M12406 Jordan93650 2024-02-05T06:29:01Z https://community.arlo.com/t5/Arlo-Pro-4/My-Key-Screw-is-stripped/m-p/1946292#M12434 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/947011">@Jordan93650</a></SPAN>&nbsp;</P> <P>&nbsp;</P> <P>Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support though the Arlo Mobile App by navigating to the Profile icon &gt; Support Center &gt; Select device &gt; contact</P> Tue, 06 Feb 2024 23:02:55 GMT https://community.arlo.com/t5/Arlo-Pro-4/My-Key-Screw-is-stripped/m-p/1946292#M12434 ShayneS 2024-02-06T23:02:55Z