https://community.arlo.com/t5/Arlo-Pro-4/Smart-hub-cannot-save-local-storage/m-p/1943842#M12205 <P>Sometimes removing the cameras and smarthub from your account, doing a hardware reset on everything, and adding the devices back will resolve this.&nbsp; It is of course a PITA.</P> <P>&nbsp;</P> <P>You reset the smarthub using a paperclip.&nbsp; You reset the cameras by holding down sync until the camera flashed amber (about 15 seconds).</P> <P>&nbsp;</P> Thu, 18 Jan 2024 13:23:49 GMT StephenB 2024-01-18T13:23:49Z https://community.arlo.com/t5/Arlo-Pro-4/Smart-hub-cannot-save-local-storage/m-p/1943806#M12203 <UL><LI>I have inserted a USB in FAT32 format to the smart hub. The App detected the local storage but no video can be saved in the USB. Moreover,&nbsp; the app shows a message "there was an error obtained your library. Arlo team is working on this issue."&nbsp;</LI></UL><P>&nbsp;</P><P>Please advise how to fix this.</P> Thu, 18 Jan 2024 06:13:55 GMT https://community.arlo.com/t5/Arlo-Pro-4/Smart-hub-cannot-save-local-storage/m-p/1943806#M12203 Mike_Green 2024-01-18T06:13:55Z https://community.arlo.com/t5/Arlo-Pro-4/Smart-hub-cannot-save-local-storage/m-p/1943842#M12205 <P>Sometimes removing the cameras and smarthub from your account, doing a hardware reset on everything, and adding the devices back will resolve this.&nbsp; It is of course a PITA.</P> <P>&nbsp;</P> <P>You reset the smarthub using a paperclip.&nbsp; You reset the cameras by holding down sync until the camera flashed amber (about 15 seconds).</P> <P>&nbsp;</P> Thu, 18 Jan 2024 13:23:49 GMT https://community.arlo.com/t5/Arlo-Pro-4/Smart-hub-cannot-save-local-storage/m-p/1943842#M12205 StephenB 2024-01-18T13:23:49Z