topic Re: Can't connect to website-reporting as not secure-all models in Arlo Pro 4

Can't connect to website-reporting as not secure-all models

Hokiehall — Sat, 30 Dec 2023 16:28:50 GMT

I am getting a "website not secure" message from all browsers. Sounds like a security certificate needs renewing.

Re: Can't connect to website-reporting as not secure-all models

plymouth — Sat, 30 Dec 2023 17:32:06 GMT

If i click onto my arlo i can get on my cameras from there

Re: Can't connect to website-reporting as not secure-all models

waynetemplin — Sun, 31 Dec 2023 22:28:51 GMT

Arlo web site generates this message:

Secure Connection Failed

An error occurred during a connection to arlo.netgear.com. Cannot communicate securely with peer: no common encryption algorithm(s).

Error code: SSL_ERROR_NO_CYPHER_OVERLAP

Website has been down for past two days. Using camera is not an option or relevant to issue.

Re: Can't connect to website-reporting as not secure-all models

StephenB — Sun, 31 Dec 2023 22:35:26 GMT

@waynetemplin wrote:

Arlo web site generates this message:

Secure Connection Failed

An error occurred during a connection to arlo.netgear.com. Cannot communicate securely with peer: no common encryption algorithm(s).

Error code: SSL_ERROR_NO_CYPHER_OVERLAP

Website has been down for past two days. Using camera is not an option or relevant to issue.

You are getting this error because you are still using the old Netgear URL (arlo.netgear.com). Arlo hasn't been part of Netgear for 5 years now.

You should be using the current URL ( https://my.arlo.com )