topic Activities Zones not working without subscription in Arlo Pro 4

Activities Zones not working without subscription

LL_LL — Sun, 03 Dec 2023 00:02:26 GMT

Hi,

why do my actvity zones show disabled unless connected to AC power? previously this feature worked for me. is this only available with a subscription? doesnt make sense as this a hardware/software feature . thank you

Re: Activities Zones not working without subscription

LL_LL — Sun, 03 Dec 2023 00:15:42 GMT

since Arlo wouldnt respond, if anyone could help that would be much appreciated. thank you

Re: Activities Zones not working without subscription

DannyBearAgain — Sun, 03 Dec 2023 04:21:18 GMT

A subscription is required for activity zone detection.

Remove the activity zones from the camera settings if you don’t want to connect Ac power.

Re: Activities Zones not working without subscription

jguerdat — Sun, 03 Dec 2023 14:53:59 GMT

@LL_LL wrote:

since Arlo wouldnt respond, if anyone could help that would be much appreciated. thank you

The 3 Arlo reps here don't work on weekends. Even if they did, instantaneous responses don't always occur. This is a user to user forum and may take some time to get a response.

Re: Activities Zones not working without subscription

Jaddak — Thu, 28 Dec 2023 16:10:32 GMT

Like to suggest the OP reads this thread: https://community.arlo.com/t5/Arlo-Pro-2/Run-AC-power-to-use-activity-zones-with-no-subscription/m-p/1762032

Activity Zones are processed either

a) in the cloud by Arlo when you pay for a subscription

b) on the device when connected to AC power without a subscription (battery power alone with no subscription not allowed as uses too much juice for hardware processing)