topic Re: notification spam in Arlo Pro 4

notification spam

hmiaosys — Wed, 29 Nov 2023 00:52:32 GMT

Have 3 pro 4 cameras with a console, keep getting spammed by motion notifications,
even slight movement from the plants triggers notifications
Tried adjusting sensitivities but none worked, , then I did some researches and then realized that I must pay a subscription for basic needs of securing home from intruders, even though these devices cost quite some dollars already,

it's just greedy, I'm going to sell these and use eufy instead, I'm glad there're other competitors on the market so greedy business like yours will eventually meet its demise. Bye

Re: notification spam

ShayneS — Thu, 30 Nov 2023 23:44:16 GMT

Hi @hmiaosys

Are you still experiencing this issue? I would suggest to lower the sensitivity to 0 and adjust one value at a time to see if you can achieve the results you want.

You can also try adjusting the angle of the cameras to see if the sensitivity and angle change helps as a whole.

Re: notification spam

StephenB — Fri, 01 Dec 2023 12:06:57 GMT

@ShayneS wrote:

Are you still experiencing this issue? I would suggest to lower the sensitivity to 0 and adjust one value at a time to see if you can achieve the results you want.

I suggest using the motion detection test - walk around the area of interest while using this test, and find the lowest value that reliably detects you. Then set the threshold in the camera rules for that camera to something slightly above that threshold.

https://kb.arlo.com/41/How-do-I-change-the-motion-sensitivity-on-my-Arlo-camera