topic Re: Some cameras not posting Notifications or Alerts. in Arlo Pro 4

Some cameras not posting Notifications or Alerts.

kapinator — Mon, 20 Nov 2023 15:24:15 GMT

I have all my cameras set up the same. Two of my five cameras don't post notifications or alerts to my feed when they detect movement. They do capture the event, I can see them in the device pages (got a cool shot of a bobcat walking through the yard last night).

This is my setting for the "Arm Home" routine, all my cameras are have the same settings. Send Notifications is set to Notify Everyone.

Re: Some cameras not posting Notifications or Alerts.

jguerdat — Tue, 21 Nov 2023 18:35:09 GMT

It may be that your trial subscriptions have run out for those cameras. Check the subscription status in your account settings. These cameras require a sub for cloud recordings.

Re: Some cameras not posting Notifications or Alerts.

kapinator — Wed, 22 Nov 2023 01:44:13 GMT

I have a subscription that supports unlimited devices. Do I need to add them manually?

Re: Some cameras not posting Notifications or Alerts.

StephenB — Wed, 22 Nov 2023 12:36:46 GMT

@kapinator wrote:

I have a subscription that supports unlimited devices. Do I need to add them manually?

Normally not, but sometimes it seems like you do need to do that.

That said, you should be getting notifications/alerts even if there is no subscription. But you won't get cloud recordings.