topic Re: Need Arlo Secure Code in Arlo Pro 4

Need Arlo Secure Code

gjanart — Mon, 03 Apr 2023 16:08:46 GMT

I'm on the Arlo app and need to enter the 16 digit security code for the free 3 month subscription. I bought Arlo Pro 4XL package from Costco and there is no code on the receipt or email Arlo sent me when I registered. Arlo's Chatbot is useless for this type of question and there is NO live chat or live person to talk to. Wondering if I made a mistake purchasing this product. Please help, where do I get the code or otherwise activate the free trial?

Re: Need Arlo Secure Code

jguerdat — Tue, 04 Apr 2023 13:21:52 GMT

There's no code required for the trial subscription. It's an automatic thing when the camera is first set up. Ignore that entry.

Re: Need Arlo Secure Code

manojkupadhyay — Mon, 02 Oct 2023 01:17:39 GMT

Is it for 3 months or only 1 month?

Re: Need Arlo Secure Code

StephenB — Mon, 02 Oct 2023 01:54:47 GMT

@manojkupadhyay wrote:

Is it for 3 months or only 1 month?

They reduced it to one, but older inventory will still has three.