https://community.arlo.com/t5/Arlo-Pro-4/changing-profile/m-p/1927899#M10752 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/925851">@kcdb</a>&nbsp;wrote:<BR /> <P>i need to change my email from parents to mine.&nbsp;&nbsp;</P> <HR /></BLOCKQUOTE> <P>Have you tried these steps?</P> <UL> <LI><A href="https://kb.arlo.com/4118/How-do-I-change-my-Arlo-email-address" target="_blank">https://kb.arlo.com/4118/How-do-I-change-my-Arlo-email-address</A></LI> </UL> <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/925851">@kcdb</a>&nbsp;wrote:<BR /> <P>will not let me add mine as new because it already exists.&nbsp;</P> <HR /></BLOCKQUOTE> <P>Are you saying that you have another account using your current email address???</P> Fri, 15 Sep 2023 16:55:29 GMT StephenB 2023-09-15T16:55:29Z https://community.arlo.com/t5/Arlo-Pro-4/changing-profile/m-p/1927864#M10750 <P>i need to change my email from parents to mine.&nbsp; will not let me add mine as new because it already exists. do not want their email on my app profile and account.&nbsp; chat group could not help and customer support won't answer phone</P> Fri, 15 Sep 2023 15:08:03 GMT https://community.arlo.com/t5/Arlo-Pro-4/changing-profile/m-p/1927864#M10750 kcdb 2023-09-15T15:08:03Z https://community.arlo.com/t5/Arlo-Pro-4/changing-profile/m-p/1927899#M10752 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/925851">@kcdb</a>&nbsp;wrote:<BR /> <P>i need to change my email from parents to mine.&nbsp;&nbsp;</P> <HR /></BLOCKQUOTE> <P>Have you tried these steps?</P> <UL> <LI><A href="https://kb.arlo.com/4118/How-do-I-change-my-Arlo-email-address" target="_blank">https://kb.arlo.com/4118/How-do-I-change-my-Arlo-email-address</A></LI> </UL> <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/925851">@kcdb</a>&nbsp;wrote:<BR /> <P>will not let me add mine as new because it already exists.&nbsp;</P> <HR /></BLOCKQUOTE> <P>Are you saying that you have another account using your current email address???</P> Fri, 15 Sep 2023 16:55:29 GMT https://community.arlo.com/t5/Arlo-Pro-4/changing-profile/m-p/1927899#M10752 StephenB 2023-09-15T16:55:29Z