topic Secure trial in Arlo Pro 4

Secure trial

bbolluyt — Tue, 01 Aug 2023 20:13:52 GMT

I have 3 Arlo Pro 4 cameras. All 3 cameras were setup on the same day. My free trial is set to end on 9/23/2023. Only 1 of my cameras are recording. The other 2 cameras say they have been disconnected from electricity. These other 2 cameras have solar panels and are 100% charged up. What should I do in order 2 get these 2 cameras recording again like my 1 camera that's operating the way it's suppose to?

Re: Secure trial

StephenB — Wed, 02 Aug 2023 11:34:24 GMT

@bbolluyt wrote:

The other 2 cameras say they have been disconnected from electricity.

Can you livestream them?

Are you using activity zones with these cameras?

If you swap one of these cameras with the working one, does the problem stay with the camera? Or does it stay with the location?

Re: Secure trial

bbolluyt — Wed, 02 Aug 2023 12:59:24 GMT

Stephen,

Yes, I can livestream the 2 cameras. Yes, activity zones are being used on both of these cameras. The problem stays with the camera when relocated. I will change the activity zone on 1 of these cameras to see if that does anything.

Thank you.