topic Re: Getting into existing arlo camera system after getting new phone in Arlo Pro 3 Floodlight

Getting into another arlo camera system after getting new phone

duggyhow501 — Fri, 18 Apr 2025 15:33:50 GMT

Hi, I need help logging in to the cameras at my church after upgrading to a new phone. It won’t let me in even when I have someone approve the notification. What can we do? Thanks for any help. It’s not an arlo floodlight but 3 pro 2 cameras.

Re: Getting into another arlo camera system after getting new phone

StephenB — Fri, 18 Apr 2025 16:22:11 GMT

@duggyhow501 wrote:

Hi, I need help logging in to the cameras at my church after upgrading to a new phone. It won’t let me in even when I have someone approve the notification. What can we do?

Have you tried email or SMS verification (and then enter the code)? It's easiest to use email when near a PC or other device that can access the email, so you don't need to leave the arlo app.

Re: Getting into another arlo camera system after getting new phone

jguerdat — Sat, 26 Apr 2025 12:06:42 GMT

Ya gotta love the increasing number of AI responses...

Re: Getting into another arlo camera system after getting new phone

duggyhow501 — Sat, 26 Apr 2025 14:36:44 GMT

Hi, I was able to fix this by being close to the person who had a device that was on the approved list. That is next to. Thanks.

Re: Getting into existing arlo camera system after getting new phone

Stash32 — Tue, 13 May 2025 16:50:40 GMT

VMB4540, SN: ABR1227AA01D9

Upgrading Phone:

OLD: samsung SM-S906U

NEW: samsung SM-S938U (S25 Ultra)

Home Use.

How do I access my existing home system with my new cell phone?

Thank You Wayne

Re: Getting into existing arlo camera system after getting new phone

StephenB — Mon, 12 May 2025 19:12:14 GMT

Don't post your personal info on a public website!

@Stash32 wrote:

How do I access my existing home system with my new cell phone?

Install the Arlo app on the new phone, and then log into your arlo account when you open the app.

Two-factor verification can be tricky - I recommend logging in near a PC. Then selecting email verification when the "push" verification times out, and read the verification code email on the PC. One logged in, you can trust the new phone, so you won't need to use two-factor verification on it again.

Note if you still have the old phone, you can first log in there and enable SMS verification. That will give you another option with the new phone.