topic Floodlight always on in Arlo Pro 3 Floodlight

Floodlight always on

sia_later — Thu, 30 Nov 2023 12:22:46 GMT

So a repeated issue has now reappeared once again where my floodlight is consistently recording every minute. Obviously, this kills the battery every night because the light is effectively permanently on. Note that it nothing around the device in terms of configuration, location etc has changed as it's been a 'set and forget' camera which has been behaving normally for a while until around a week or so ago and based on that, I suspect a firmware update happened recently. Anyone else have similar issues?

Re: Floodlight always on

jguerdat — Thu, 30 Nov 2023 14:18:58 GMT

Firmware hasn't been updated since early July:

https://community.arlo.com/t5/Firmware-Release-Notes/Arlo-Firmware-Release-Table/m-p/1920885#M791

If removing the camera from your account and resetting it before onboarding it again doesn't fix it, use Settings, Support, choose your camera and scroll down to Contacts to talk to official support.

https://kb.arlo.com/000062438/How-do-I-factory-reset-and-re-sync-my-Arlo-camera