topic Arlo Pro 3 Floodlights not staying on in Arlo Pro 3 Floodlight

Arlo Pro 3 Floodlights not staying on

SimonMK — Sat, 30 Sep 2023 15:33:44 GMT

I’ve had 2 x Floodlights for a while now. I have them set to turn the lights on when they detect movement but not video. The settings seem to work well. I then added a third floodlight and used the same settings and for a while all seemed well until recently. Now all 3 are acting the same way. When they detect movement - they switch on for a second or so and then switch off for a second or so. This is repeated several times while there is motion.
I’ve double checked the settings -

when motion detected turn on floodlight for 120s. Everything else is switched off.
I’ve deleted the rule and reset it. I’ve also tried deleting one of the cameras and re-associated it.
many ideas?

Re: Arlo Pro 3 Floodlights not staying on

jguerdat — Sun, 01 Oct 2023 14:52:15 GMT

Post screenshots of your rule, the whole thing if you need to select different sections.

Re: Arlo Pro 3 Floodlights not staying on

SimonMK — Sun, 01 Oct 2023 20:48:05 GMT

Attaching a screen shot of rules

Re: Arlo Pro 3 Floodlights not staying on

jguerdat — Mon, 02 Oct 2023 12:45:47 GMT

I haven't tried only the floodlight to be turned on so can't really comment. Your rule looks fine to me but...

Try additionally enabling recording to see if that helps. If so, then try disabling the recording so only the light is on.

Re: Arlo Pro 3 Floodlights not staying on

DFD88 — Wed, 04 Oct 2023 08:43:26 GMT

I have the same problem (but I only have one Floodlight).

It have worked fine for about 1,5 years (I bought It in April 2022). But now It acts like explained above. I will try enabling recordning and see if that helps, and then disabling recording.

Re: Arlo Pro 3 Floodlights not staying on

GuiPoM — Wed, 04 Oct 2023 12:25:04 GMT

I reported this issue to Arlo at the end of May. The workaround I am aware of is to enable recording, which restores the functionality of the floodlight.

Arlo COMPLETELY LACKS the ability to comprehend and resolve this issue, which was introduced in their May firmware update.

I am responding again and again to the same messages asking for recordings and reset my installation.

Re: Arlo Pro 3 Floodlights not staying on

SimonMK — Wed, 04 Oct 2023 12:58:04 GMT

Activating recording seems to have got the lights working properly although Arlo obviously need to sort this bug as I don’t want to record everything.

Re: Arlo Pro 3 Floodlights not staying on

ShayneS — Wed, 04 Oct 2023 16:27:31 GMT

Thanks for providing this feedback, I have notified the team and I will provide more information as soon as possible.

Re: Arlo Pro 3 Floodlights not staying on

DFD88 — Thu, 05 Oct 2023 06:00:58 GMT

Exactly, I dont wan´t to record everything either.

Hopefully they can fix this problem soon!

Re: Arlo Pro 3 Floodlights not staying on

BrettJong — Thu, 07 Mar 2024 18:38:08 GMT

Is there an update on this yet? I have a floodlight with the same issue. I cannot just use the floodlight itself without recording. Defeats the purpose as recording is not always necessary.

Re: Arlo Pro 3 Floodlights not staying on

ShayneS — Mon, 27 May 2024 17:29:53 GMT

An update has been released for the pro 4 floodlight (1.080.29.0_34_12a6df4)

that should help with the symptoms you are experiencing. Please let me know if the issue still occurs.

Re: Arlo Pro 3 Floodlights not staying on

SimonMK — Tue, 28 May 2024 07:27:37 GMT

Thanks for the update. Just checked and all the floodlights are on 1.080.30.0_10_ad1d877

To be honest, I've left them on record which has been working well. I'll change the settings later and see if the lights will come on without recording.

Re: Arlo Pro 3 Floodlights not staying on

ShayneS — Mon, 10 Jun 2024 15:53:43 GMT

@SimonMK

Just checking in, How did the testing go?

Re: Arlo Pro 3 Floodlights not staying on

BrettJong — Wed, 19 Jun 2024 20:23:15 GMT

I am not having issues anymore. So the issue is solved for me.

Thanks,

Brett