topic Re: Smart detection not working in Arlo Pro 3 Floodlight

Smart detection not working

Cjpl — Tue, 13 Jun 2023 15:40:35 GMT

I have two Arlo Pro 3 Floodlight Cameras. I tried smart notification to send me notifications when people are detected. I have been paying a monthly subscription for a while

now. It has never worked as I thought it would. I have disabled everything except People Detection in the settings. But the system still triggers on birds, insects, bushes and more.

Is there a fix for this or so I have to find another camera system?

Re: Smart detection not working

ShayneS — Thu, 15 Jun 2023 18:26:12 GMT

Hi @Cjpl

May I ask if you tried any other troubleshooting steps so I don't suggest anything twice?

Thanks

Re: Smart detection not working

Cjpl — Thu, 15 Jun 2023 20:35:38 GMT

I'm not sure what other steps I should try. I only marked “humans” in the smart detection selection but still get a lot of other detections. Is there an update on the software fixing this problem or so I have to find another solution giving me “correct” detections?

Re: Smart detection not working

ShayneS — Fri, 16 Jun 2023 00:04:46 GMT

Have you tried rebooting the camera by removing and re-inserting the battery?