topic Re: Excessive notifications. in Arlo Pro 3 Floodlight

Excessive notifications.

Boston_Pilot — Thu, 11 May 2023 17:36:43 GMT

My Arlo Pro 3 Floodlight Camera is all of a sudden receiving excessive, and by excessive I mean HUNDREDS of alerts per hour. So many in fact, that even though it’s powered externally, the battery has dropped to 30% until I turn the camera off and let it return to 100%. This is not a new camera, it’s been functioning in the same location for almost 3 years. It’s on the latest firmware. Even with sensitivity turned down to 0% the notifications are nonstop. Any thoughts? TIA

Re: Excessive notifications.

StephenB — Thu, 11 May 2023 19:38:26 GMT

@Boston_Pilot wrote:

My Arlo Pro 3 Floodlight Camera is all of a sudden receiving excessive, and by excessive I mean HUNDREDS of alerts per hour. So many in fact, that even though it’s powered externally, the battery has dropped to 30% until I turn the camera off and let it return to 100%. This is not a new camera, it’s been functioning in the same location for almost 3 years. It’s on the latest firmware. Even with sensitivity turned down to 0% the notifications are nonstop. Any thoughts? TIA

Have you tried removing/reinserting the battery (to reboot the camera)?

Re: Excessive notifications.

Boston_Pilot — Thu, 11 May 2023 20:20:04 GMT

Indeed I have. It was the first thing I tried. No difference.

Re: Excessive notifications.

ShayneS — Fri, 12 May 2023 22:44:26 GMT

Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support though the Arlo Mobile App by navigating to Settings/System/Support.