topic Re: App won’t find camera in Arlo Pro 3 Floodlight

App won’t find camera

MCap — Sun, 26 Mar 2023 15:35:52 GMT

I have had my Pro 3 for awhile, it was working fine up until lately and now I keep getting offline alerts. I tried troubleshooting and re-connecting with no luck. Would appreciate any help you guys can offer.

Re: App won’t find camera

StephenB — Sun, 26 Mar 2023 18:38:50 GMT

@MCap wrote:

I have had my Pro 3 for awhile, it was working fine up until lately and now I keep getting offline alerts. I tried troubleshooting and re-connecting with no luck. Would appreciate any help you guys can offer.

Is it connected to a base, or is it connected to your home wifi?

What specific troubleshooting did you do?

Re: App won’t find camera

MCap — Sun, 02 Apr 2023 18:28:17 GMT

It’s connected to my WiFi. I went thru every step the Arlo chat-bot told me to try. Weird because it works at my daughters house.

Re: App won’t find camera

jguerdat — Mon, 03 Apr 2023 13:39:04 GMT

Try rebooting your router and phone as well as reinstalling the app.