https://community.arlo.com/t5/Arlo-Pro-3-Floodlight/Arlo-Floodlight-Camera/m-p/1902368#M3239 <P>TSWRA,</P> <P>&nbsp;</P> <P>Your case notes detail that the RMA was initiated. Check your email spam folder to be sure the RMA email is not being filtered.</P> <P>&nbsp;</P> <P>JamesC</P> Fri, 17 Feb 2023 17:41:10 GMT JamesC 2023-02-17T17:41:10Z https://community.arlo.com/t5/Arlo-Pro-3-Floodlight/Arlo-Floodlight-Camera/m-p/1902160#M3235 <P>Two days now after my contact with Arlo Support. &nbsp;Support said it was going to send by email RMA instructions to return a battery. &nbsp;No RMA email in two days. &nbsp;Arlo is treating warranty claims like insurance companies treat casualty claims. &nbsp;Delay, deny, defend hoping to wear down claimants or that they will just go away. &nbsp;Suggests that Arlo is in financial straights. &nbsp;</P> Thu, 16 Feb 2023 13:05:11 GMT https://community.arlo.com/t5/Arlo-Pro-3-Floodlight/Arlo-Floodlight-Camera/m-p/1902160#M3235 TSWRA 2023-02-16T13:05:11Z https://community.arlo.com/t5/Arlo-Pro-3-Floodlight/Arlo-Floodlight-Camera/m-p/1902368#M3239 <P>TSWRA,</P> <P>&nbsp;</P> <P>Your case notes detail that the RMA was initiated. Check your email spam folder to be sure the RMA email is not being filtered.</P> <P>&nbsp;</P> <P>JamesC</P> Fri, 17 Feb 2023 17:41:10 GMT https://community.arlo.com/t5/Arlo-Pro-3-Floodlight/Arlo-Floodlight-Camera/m-p/1902368#M3239 JamesC 2023-02-17T17:41:10Z