Local storage library not accessible

Mikeiskool — Wed, 21 Dec 2022 23:21:51 GMT

I had a free trial to the arlo subscription and since it expired I can’t see any recordings in my library even though I have local storage setup to record to a hard drive connected to my Basestation. The local recording worked before the free trial. The app also has a badge of 330 unread notifications which I cannot clear.

Re: Local storage library not accessible

StephenB — Thu, 22 Dec 2022 11:34:52 GMT

@Mikeiskool wrote:

I can’t see any recordings in my library even though I have local storage setup to record to a hard drive connected to my Basestation.

Try restarting the base, and see if that helps.

Arlo pushed a firmware update last weekend for this issue - you can see the current firmware for your base here:

https://community.arlo.com/t5/Firmware-Release-Notes/bd-p/arlo-release-notes

See if you have that version (after restarting the base, as that might install the new firmware).

topic Re: Local storage library not accessible in Arlo Pro 3 Floodlight

Local storage library not accessible

Re: Local storage library not accessible