topic Base Station won't clear notification in Arlo Pro 3 Floodlight

Base Station won't clear notification

BrainWillisto — Sun, 03 Jul 2022 00:59:03 GMT

My base station is showing an error for my floodlight. It's showing an orange dot on the settings page. When I go to devises and select the base station it says "This camera and light are are disabled and require a battery to operate."

The issue is that all my cameras are up and running, and all the lights are working.

Any ideas how to clear this issue? I have tried restarting the camera and base station but no luck.

Re: Base Station won't clear notification

BrainWillisto — Sun, 03 Jul 2022 01:25:35 GMT

So I was able to clear that issue by reinstalling the app, but now I still have a orange dot on my settings page that I can not clear. Everything seems perfect, and working well, but the dot won't disappear.

Re: Base Station won't clear notification

jguerdat — Sun, 03 Jul 2022 13:51:35 GMT

The dot seems to be related to not havinmg set up Settings, Emergency Response and/or Call a Friend. You can ignore it if you choose to not set those up.

Re: Base Station won't clear notification

StephenB — Sun, 03 Jul 2022 16:52:32 GMT

@jguerdat wrote:

The dot seems to be related to not havinmg set up Settings, Emergency Response and/or Call a Friend. You can ignore it if you choose to not set those up.

I think you will also see it if you use activity zones and the cloud thinks the camera has been adjusted.

If you look systematically at the various settings you should be able see what the dot is about.