topic Old TV type lines on video in Arlo Pro 3 Floodlight

Old TV type lines on video

JehovasFitness — Fri, 11 Mar 2022 17:01:42 GMT

I've never seen this issue before, see attached pic. I've turned off the cam and back on remotely. Not near it to reset by pulling out battery.

The lines are on live view and recording and CVR.

Should I reset the base station or is this a camera failure?

Re: Old TV type lines on video

JehovasFitness — Fri, 11 Mar 2022 17:02:40 GMT

hmm, not sure why/if photo isn't showing

Re: Old TV type lines on video

StephenB — Fri, 11 Mar 2022 18:02:14 GMT

@JehovasFitness wrote:

hmm, not sure why/if photo isn't showing

All embedded images are manually reviewed and approved before they are shown.

@JehovasFitness wrote:

Should I reset the base station or is this a camera failure?

I don't think resetting the base will help, though I guess you could try restarting it.

This looks like an issue with the sensor/image signal processor. I think removing/replacing the battery would be the best next step, followed by a factory reset of the camera. If not, and the camera is under warranty, you could contact support and get an RMA.

FWIW, this isn't a failure mode I've seen posted here before.