topic Connection Speed Improvement Tips in Arlo Pro 3 Floodlight

Connection Speed Improvement Tips

Hoodleehoo — Tue, 22 Jun 2021 14:50:54 GMT

Hello,

I recently switched to Arlo (mainly for the Pro 3 Floodlight option). I also switched to the Essential Wireless Doorbell. I’m happy the quality, battery, and other aesthetics of the cameras. And the floodlight is a nice combo of 2 essential features I was looking for.

So, my problem (as I have found many others have experienced) is the Live Stream connection time. With 2 Floodlights and the doorbell, I consistently have a 10+ second lag before it connects. The apps show 3 full WiFi bars on all devices, and they are all approx 20ft from my router/access point. The devices are connected directly to my WiFi and I have 300Mbps+ service. I thought my PiHole might be to blame, but putting them in their own group to bypass still does not fix the issue. I have other cams (Wyze) which connect nearly instantaneously, as did my Gen 1 Ring doorbell. Lastly, I get the same 10+ second connection time whether I am on my local network or remote. I do get notifications within 2-3 seconds, so that communication seems fine.

Are there any other options to try? I was curious if having an Arlo base station or smart hub for a dedicated connection would help? Is there a setting (maybe video quality) that would improve things?

I really want to love these cameras, but this lag is ridiculously inept. Is the only answer to go with another system?

Re: Connection Speed Improvement Tips

Ortiz695 — Wed, 23 Jun 2021 10:31:48 GMT

Turn things off and on again.
Move your router to a better location.
Adjust your router's antennas.
Make sure you're on the right frequency band.
Prune unnecessary connections.
Change your Wi-Fi frequency channel.
Update your router's firmware.

Re: Connection Speed Improvement Tips

jguerdat — Wed, 23 Jun 2021 12:58:40 GMT

What is the house construction? Certain methods block the signal with stucco being among the worst (stone and brick can also be an issue).

Re: Connection Speed Improvement Tips

Hoodleehoo — Wed, 23 Jun 2021 14:01:45 GMT

Thanks for tips. I have already tested my local network and there are no issues with local connectivity/bandwidth. All my other systems/cams are working optimally. Only the Arlo cams are experiencing the issue. Just to be sure, I did analyze my Wifi channels and updated them, however, no improvement in the connection speed.

Re: Connection Speed Improvement Tips

Hoodleehoo — Wed, 23 Jun 2021 14:16:22 GMT

Thanks for responding. The house is older (1966) and has a lot of brick. I thought that might be an issue, however, all my other cameras/previous video doorbell (Ring) worked well with no connectivity lags. I have a mesh network, with a dedicated 2.4 network for my IoT devices. I've had Wyze cams for years and they worked well, but was moving to Arlo for more features/video quality. So, while the home is older and mostly brick, all my other devices are working fine, so I am positive that is not the issue.