topic Re: Arlo floodlight unable to record video in Arlo Pro 3 Floodlight

Arlo floodlight unable to record video

Aussiefishy — Sun, 14 Mar 2021 20:08:58 GMT

Hi all,
I have a question on the floodlight. I have no subscription plan at the moment and have a total of 5 devices connected to the hub. The option to record video for the floodlight was greyed out. Does the floodlight requires a subscription in order for the video to work? It certainly come as a surprise as the cost of the floodlight is significantly higher than a comparable camera yet a cam alone have video recording for free...
Please help!!

Re: Arlo floodlight unable to record video

dcfox1 — Sun, 14 Mar 2021 20:45:27 GMT

Are you saying it is greyed out in live steaming or in modes? If Live steaming you cannot record when 2K live steaming is active in settings. If you turn it off you can. If you connect to a Smart Hub or Base you can get motion recordings locally as you stated you are connected to. Are you getting local motion recordings if that is what you mean.

Re: Arlo floodlight unable to record video

JamesC — Mon, 15 Mar 2021 18:25:02 GMT

Aussiefishy,

For recordings to be saved to the library, your floodlight must have an active Arlo Smart subscription. For more information, take a look here: How do I subscribe to Arlo Smart?

JamesC

Re: Arlo floodlight unable to record video

dcfox1 — Mon, 15 Mar 2021 19:26:47 GMT

@JamesC Just curious if connected to a Hub like he is would the record option still be greyed out in rules for local recordings?

Re: Arlo floodlight unable to record video

JamesC — Mon, 15 Mar 2021 19:58:39 GMT

dcfox1,

Local storage would need to be enabled on the SmartHub/Base Station to enable recording without a subscription for the floodlight.

JamesC

Re: Arlo floodlight unable to record video

dcfox1 — Mon, 15 Mar 2021 21:04:03 GMT

Wasn't sure if it would still be greyed out. Thanks.

Re: Arlo floodlight unable to record video

Aussiefishy — Mon, 15 Mar 2021 20:59:33 GMT

Hi James
How to activate local storage?
Thanks

Re: Arlo floodlight unable to record video

JamesC — Mon, 15 Mar 2021 21:09:33 GMT

AussieFishy,

Take a look here: How do I set up local storage backups on a USB device using my Arlo base station?

JamesC

Re: Arlo floodlight unable to record video

Aussiefishy — Tue, 23 Mar 2021 21:46:36 GMT

If I install the USB drive to record will I be able to see the recording via the app? How do I access these recorded videos?
Thank you

Re: Arlo floodlight unable to record video

dcfox1 — Tue, 23 Mar 2021 22:07:55 GMT

@Aussiefishy wrote:
If I install the USB drive to record will I be able to see the recording via the app? How do I access these recorded videos?
Thank you

Not previous ones but you can once you set it up you can via the library in the app by selecting Hub instead of cloud. The link posted earlier by a mod explains it.