topic Re: Subscription missing CVC in Arlo Pro 3

Subscription missing CVC

JanBook — Wed, 03 Nov 2021 00:17:06 GMT

I have a subscription with monthly payments.

Every month I get a warning that you can't handle the payment. The credit card info must be updated. When I look at the Subscription info the CVC code is missing.
I have to update the complete credit card information (not only the CVC-code).
Next month the CVC is gone again.

Re: Subscription missing CVC

JamesC — Wed, 03 Nov 2021 18:42:27 GMT

JanBook,

What type of credit card are you using? (Visa, Mastercard, etc.)?

How many times has this happened already?

Do you have a different card you could test to see if you still experience the same behavior?

JamesC

Re: Subscription missing CVC

JanBook — Wed, 10 Nov 2021 07:29:35 GMT

I use a Mastercard
It happens every month

Rgds Jan Book