topic Arlo Base Station Cannot Access Local Storage in Arlo Pro 3

Arlo Base Station Cannot Access Local Storage

marloman — Sat, 30 Oct 2021 17:32:34 GMT

I'm unable to access my locally stored videos on my iPhone 11. I have a 16G ScanDisk USB drive attached with plenty of available storage. It was working up to a week or so ago. I can access the videos from the USB drive on my MacBook. I've reformatted the USB drive several times but still can't access the videos from the SmartHub. I have 2 Pro 3 cameras and a doorbell. I can see the live video but not the stored videos.

Looking for solutions from anyone who can help.

Re: Arlo Base Station Cannot Access Local Storage

jguerdat — Sun, 31 Oct 2021 12:52:07 GMT

Reboot the phone and reinstall the app.

Re: Arlo Base Station Cannot Access Local Storage

dnartske — Thu, 27 Jan 2022 11:58:52 GMT

The problem are that i can change to the local cart but the software cannot connect! Have the Base station some connection to Arlo when i am using the lokal disk?

//Thomas Ekstrand

Re: Arlo Base Station Cannot Access Local Storage

StephenB — Thu, 27 Jan 2022 13:21:57 GMT

Is this happening

when you are home (and connected to your home network)?
when you are away from home?
both?

Re: Arlo Base Station Cannot Access Local Storage

dnartske — Mon, 31 Jan 2022 14:46:36 GMT

Hi !

I got it to work last night so i got the alarm to the hard disk, but if i manualy make a recording or take a picture on any camera the film or picture this data ends up in the cloud even if a have the alarms goes to the hard disk!

Re: Arlo Base Station Cannot Access Local Storage

StephenB — Mon, 31 Jan 2022 15:43:01 GMT

@dnartske wrote:

but if i manualy make a recording or take a picture on any camera the film or picture this data ends up in the cloud even if a have the alarms goes to the hard disk!

Manually recordings (and snapshots) aren't available with direct access to local storage - you need cloud storage to make them.

Re: Arlo Base Station Cannot Access Local Storage

dnartske — Tue, 01 Feb 2022 11:58:42 GMT

Ok thats a pitty

/Thomas