topic Help with camera pro 3 in Arlo Pro 3

Help with camera pro 3

Alanmandelbaum — Thu, 14 Oct 2021 22:17:23 GMT

Arlo pro 3 there are 3 cameras on line to a hub 2 of three cameras are installed on the authorized second users mobile device I can’t get the third camera connected ?

Re: Help with camera pro 3

jguerdat — Fri, 15 Oct 2021 12:12:10 GMT

Are all 3 selected for the user's granted access account in Settings, Grant Access?

Re: Help with camera pro 3

StephenB — Fri, 15 Oct 2021 12:13:24 GMT

@Alanmandelbaum wrote:
Arlo pro 3 there are 3 cameras on line to a hub 2 of three cameras are installed on the authorized second users mobile device I can’t get the third camera connected ?

Are you seeing all three cameras on the primary account?

If you are, you need to send a new invitation to the second user that includes the third camera.

You can't use "add device" on the "friend" users, as that is only for adding devices to the primary account.