topic Re: Arlo Pro 3 after firmware update will not show current video on pc in Arlo Pro 3

Arlo Pro 3 after firmware update will not show current video on pc

bdianemd — Sun, 05 Sep 2021 21:51:48 GMT

I'm unable to view videos on pc since the firmware update. It shows Arlo as rebooting, but it is not. I can view the library. On android I can view the videos. I've tried deleting cookies, history, websites. Suggestions?

Re: Arlo Pro 3 after firmware update will not show current video on pc

jguerdat — Mon, 06 Sep 2021 13:09:47 GMT

Have you tried a different browser to see if that works?

Re: Arlo Pro 3 after firmware update will not show current video on pc

bdianemd — Mon, 06 Sep 2021 14:55:17 GMT

Yes. I tried Chrome. My sister had problems with her phone, viewing the videos after the update. But, now everything is back to normal except my PC. It still shows the Arlo as rebooting.

Re: Arlo Pro 3 after firmware update will not show current video on pc

jguerdat — Tue, 07 Sep 2021 14:01:52 GMT

What browsers have you tried? What OS version is the computer running? Is everything up to date? Have you rebooted the computer as well as tried a different one (if available)?