topic Re: Account My Arlo in Arlo Pro 3

Not able to get grant access page to give another person access to cameras

David571 — Mon, 30 Aug 2021 14:14:42 GMT

Having trouble with My arlo account, can get into the devices ok but not able to get the grant access page to give another person access to the cameras. tried the different logins but none of them seem to work

Re: Account My Arlo

Dannybear — Sat, 28 Aug 2021 07:47:28 GMT

On the iOS arlo app you access the grant access from the settings page. Then you add a friend and you you can enable full access rights before sending an invite.

Re: Account My Arlo

David571 — Sun, 29 Aug 2021 01:39:02 GMT

Thanks for that, I don't see that under my login, I have tried going under the login settings originally used but don't see the grant access here either.

Re: Account My Arlo

StephenB — Sun, 29 Aug 2021 10:38:46 GMT

@David571 wrote:

Thanks for that, I don't see that under my login, I have tried going under the login settings originally used but don't see the grant access here either.

Log into my.arlo.com using the primary account credentials.

Then click on the settings wheel. Grant access is in the left pane, immediately below Profile: