topic inserting batter arlo pro 3 in Arlo Pro 3

inserting batter arlo pro 3

heinaj — Fri, 18 Jun 2021 09:35:13 GMT

Hey,
I was trying to set up my system last night.
I was able to insert the battery in 3 out of my 4 cameras.
My 4th one does not have the white button on the bottom, it's the one that is attached to the mounting bracket already.
Is that correct or should I send it back? If correct how do I open this so I can put a battery in?

Re: inserting batter arlo pro 3

StephenB — Fri, 18 Jun 2021 10:29:24 GMT

@heinaj wrote:

My 4th one does not have the white button on the bottom, it's the one that is attached to the mounting bracket already.
Is that correct or should I send it back?

Was the system all in one box? Or was there a separate box for one or more of the cameras?

Pro 3 cameras all have the white button.

If you somehow received an Arlo essential camera, then the battery isn't user-replacable, so you need to bring the camera inside to charge it. It's a more basic camera than the Pro 3. If that's not what you intended to buy, then you should exchange it with the seller.

Re: inserting batter arlo pro 3

jguerdat — Fri, 18 Jun 2021 12:39:21 GMT

Is this the security mount version? There's a "pin" tool supplied that's used to release the camera from the case/mount.

Re: inserting batter arlo pro 3

heinaj — Fri, 18 Jun 2021 13:32:19 GMT

I believe it is. I will look for the pin thank you!

Re: inserting batter arlo pro 3

dough51 — Wed, 23 Jun 2021 18:37:04 GMT

If you have the security mount version you will need the small Allen "key" tool which fits in the chrome fitting where the button typically is... BTW, if you do have this note it won't really secure your camera, just the back half of mount to base on wall (see my post regarding the Total Security Mount).