topic Re: Arlo 3 Direct Access to Recordings in Arlo Pro 3

Will the remote access to SD card recordings via app be available for Arlo Pro 3 ?

lynette63 — Mon, 11 Nov 2019 08:23:17 GMT

Would the remote access to SD card recordings via app (that is expected in 2nd half of 2019) be available for Arlo Pro 3 ?

The original announcement was for Arlo Ultra. So wondering if the same feature will be made available for Arlo Pro 3.

Arlo 3 Direct Access to Recordings

802Lounge — Fri, 08 Nov 2019 16:31:00 GMT

I have been considering the Arlo 3 camera for months, but I see that the promised direct access to recordings without a subscription has yet to materialize. I think the camera looks great but I have no intention of buying a pricey camera system only to pay a monthly subscription fee to view my videos. Any update on this feature? Should I just move on t another brand? Thanks!

Re: Arlo 3 Direct Access to Recordings

JamesC — Fri, 08 Nov 2019 17:27:10 GMT

802Lounge,

This feature is still in development. For more information on this, take a look here: Local and Remote Access to Local Storage for Arlo Ultra via Arlo App Expected in Second Half of 2019

As new information becomes available, an announcement will be made here in the community.

JamesC

Re: Arlo 3 Direct Access to Recordings

802Lounge — Fri, 08 Nov 2019 18:22:58 GMT

Hi JamesC, and thanks for your quick response! I had already seen that announcement from January. It's now November, so we've been in the second half of 2019 for awhile. I like the system, but the lack of remote access to stored videos is a complete deal-breaker for me. If the company doesn't update the announcement soon, I will have to buy a different brand. (I know you don't have any control over this--I'm just putting it out there.)

Re: Arlo 3 Direct Access to Recordings

michaelkenward — Sat, 09 Nov 2019 15:24:23 GMT

@802Lounge wrote:

It's now November, so we've been in the second half of 2019 for awhile. I like the system, but the lack of remote access to stored videos is a complete deal-breaker for me.

If it isn't working before the year's bundled-access to the UItra comes to an end – around the turn of the year – there will be hell to pay.

It is a pity that the Pro 3's bundled cloud is so short. One month really is a ripoff for something this expensive.

Re: Arlo 3 Direct Access to Recordings

StephenB — Sat, 09 Nov 2019 18:28:40 GMT

@michaelkenward wrote:

It is a pity that the Pro 3's bundled cloud is so short. One month really is a ripoff for something this expensive.

???

The Pro 3's trial subscription is 3 months.

@michaelkenward wrote:

If it isn't working before the year's bundled-access to the UItra comes to an end – around the turn of the year – there will be hell to pay.

Yes, I think they'd need to extend the free trial subscriptions if that were to happen.

Re: Arlo 3 Direct Access to Recordings

802Lounge — Sat, 09 Nov 2019 21:12:13 GMT

You know, I’d buy the system now if I had some assurance that they will make good on the promise of direct access to stored video after the trial period.

Re: Will the remote access to SD card recordings via app be available for Arlo Pro 3 ?

StephenB — Mon, 11 Nov 2019 12:02:57 GMT

@lynette63 wrote:

Would the remote access to SD card recordings via app (that is expected in 2nd half of 2019) be available for Arlo Pro 3 ?

It'd be good to get a clear statement from Arlo on this. But I think it would have to include the Pro-3 (which also has no free cloud storage).

Re: Will the remote access to SD card recordings via app be available for Arlo Pro 3 ?

michaelkenward — Mon, 11 Nov 2019 12:04:22 GMT

@StephenB wrote:

@lynette63 wrote:

Would the remote access to SD card recordings via app (that is expected in 2nd half of 2019) be available for Arlo Pro 3 ?

It'd be good to get a clear statement from Arlo on this. But I think it would have to include the Pro-3 (which also has no free cloud storage).

I'd say local access is even more important for the Pro 3, which does not have the year's bundled account. Just a pathetic month.

Re: Will the remote access to SD card recordings via app be available for Arlo Pro 3 ?

StephenB — Mon, 11 Nov 2019 12:21:52 GMT

@michaelkenward wrote:

@StephenB wrote:

@lynette63 wrote:

Would the remote access to SD card recordings via app (that is expected in 2nd half of 2019) be available for Arlo Pro 3 ?

It'd be good to get a clear statement from Arlo on this. But I think it would have to include the Pro-3 (which also has no free cloud storage).

I'd say local access is even more important for the Pro 3, which does not have the year's bundled account. Just a pathetic month.

Three months, not one.

Re: Will the remote access to SD card recordings via app be available for Arlo Pro 3 ?

JamesC — Mon, 11 Nov 2019 17:13:32 GMT

lynette63,

Direct Storage Access is still in development and planned for release before the end of the year. I will share here when we have more information available.

JamesC

Re: Will the remote access to SD card recordings via app be available for Arlo Pro 3 ?

802Lounge — Sun, 17 Nov 2019 19:09:46 GMT

Hi. I asked the same question a few weeks ago and got the same answer. The end of the year is fast approaching but still no word.

Re: Will the remote access to SD card recordings via app be available for Arlo Pro 3 ?

michaelkenward — Sun, 17 Nov 2019 19:28:17 GMT

@802Lounge wrote:

....still no word.

That's puzzling. You replied to a message that said "before the end of the year".

I make that six words. Which is about as many weeks as there are between now and the end of the year.

I doubt if you'll get much more than that before D day.

Re: Will the remote access to SD card recordings via app be available for Arlo Pro 3 ?

Astonmartin — Sat, 23 Nov 2019 11:03:02 GMT

All I want to do is see the view when I open the app and see the view full screen on my I phone

mike

Re: Will the remote access to SD card recordings via app be available for Arlo Pro 3 ?

michaelkenward — Sun, 24 Nov 2019 10:51:15 GMT

@Astonmartin wrote:

All I want to do is see the view when I open the app and see the view full screen on my I phone

Not sure that I get what you mean by "see the view", but the promise for Ultra cameras was that there would be the ability to see local recordings without having to mess around with removing USB drives or memory cards. To me that means using what you now use to see could recordings to see local recordings.

The promise was for Ultra cameras, but it doesn't really matter which model of camera put your recordings on the memory device. So what works for Ultra recordings id highly likely to work for Pro 3 recordings and even older models.

With luck you won't have to wait long to confirm this.

Re: Arlo 3 Direct Access to Recordings

ehechter — Fri, 06 Dec 2019 05:32:35 GMT

I’m returning my Ultra once January comes and direct access is unavailable.

Re: Will the remote access to SD card recordings via app be available for Arlo Pro 3 ?

ehechter — Fri, 06 Dec 2019 05:34:13 GMT

Any news yet? I’m returning my Ultra once January comes around and direct access is not available.

Re: Arlo 3 Direct Access to Recordings

802Lounge — Fri, 06 Dec 2019 12:41:42 GMT

I haven’t seen any announcements as yet. I don’t blame you for planning to return it. I’m not going to go to the trouble of buying and setting it up unless direct access is available without a subscription.

Re: Will the remote access to SD card recordings via app be available for Arlo Pro 3 ?

802Lounge — Fri, 06 Dec 2019 12:48:56 GMT

Still waiting. I am willing to bet that if they reneige on their promise, other manufacturers will come in to fill the void.

Re: Will the remote access to SD card recordings via app be available for Arlo Pro 3 ?

michaelkenward — Fri, 06 Dec 2019 14:19:37 GMT

@802Lounge wrote:
Still waiting. I am willing to bet that if they reneige on their promise, other manufacturers will come in to fill the void.

There is an alternative to reneging on that promise.

Arlo could always extend bundled subscriptions until it is ready to deliver local access.