topic Re: Arlo Pro 3 Camera records for only 1 second in Arlo Pro 3

Arlo Pro 3 Camera records for only 1 second

hleong — Sun, 04 Apr 2021 00:38:49 GMT

I have 3 Arlo Pro 3 cameras. One camera records for only 1 second. Also, the image from the camera from the last recording on the app is pixelated. There are no issues with the other two cameras.

Re: Arlo Pro 3 Camera records for only 1 second

StephenB — Sun, 04 Apr 2021 10:21:02 GMT

@hleong wrote:

I have 3 Arlo Pro 3 cameras. One camera records for only 1 second. Also, the image from the camera from the last recording on the app is pixelated. There are no issues with the other two cameras.

Try swapping the camera with another one - then see if the problem moves with the camera, or stays with the location.

Re: Arlo Pro 3 Camera records for only 1 second

hleong — Sun, 04 Apr 2021 20:04:40 GMT

Tried moving the camera to different locations but still have the same problem. Problem is a recent issue . . . never had problems previously with recording with the camera.

Re: Arlo Pro 3 Camera records for only 1 second

StephenB — Mon, 05 Apr 2021 12:27:19 GMT

Maybe try removing the camera from the account. Then reset the camera, and add it back. https://kb.arlo.com/000062438/How-do-I-factory-reset-my-Arlo-wire-free-camera

Re: Arlo Pro 3 Camera records for only 1 second

hleong — Tue, 06 Apr 2021 05:56:54 GMT

That seems to have worked. Thanks.