topic Re: No subscription service VMB4540 Arlo Pro3 in Arlo Pro 3

No subscription service VMB4540 Arlo Pro3

Mikegsr66 — Sat, 03 Apr 2021 02:18:28 GMT

Is it possible to not have a subscription with this combination? I am new and unable to figure out how to capture and retrieve video without a subscription for two camara units and a wireless front doorbell

Re: No subscription service VMB4540 Arlo Pro3

StephenB — Sat, 03 Apr 2021 10:38:09 GMT

@Mikegsr66 wrote:

I am new and unable to figure out how to capture and retrieve video without a subscription for two camara units and a wireless front doorbell

The VMB4540 base supports direct access to local storage, so that is one option to eliminate the subscription. It's not as easy to use (especially for remote access), and you can't access the local videos from your web browser.

But the wireless doorbell needs a subscription, because it can't be connected to your base.

https://kb.arlo.com/88/What-are-the-available-Arlo-subscription-plans-and-how-much-cloud-recording-is-available

https://kb.arlo.com/000062337/What-is-Direct-Storage-Access-and-how-do-I-use-it

Re: No subscription service VMB4540 Arlo Pro3

Mikegsr66 — Sat, 03 Apr 2021 19:39:24 GMT

Thank you for the reply. I will get a subscription for the doorbell. The other two camaras, even though I have a drive plugged in always says Can't retrieve the videos. Any thoughts

Re: No subscription service VMB4540 Arlo Pro3

StephenB — Sat, 03 Apr 2021 19:55:29 GMT

@Mikegsr66 wrote:

The other two camaras, even though I have a drive plugged in always says Can't retrieve the videos. Any thoughts

Maybe try plugging the drive into a PC and see if anything is on it.

What drive are you using?

Re: No subscription service VMB4540 Arlo Pro3

Mikegsr66 — Sat, 03 Apr 2021 20:13:37 GMT

I checked and it has an Arlo folder and Metadata,. 57Gb left. the drive is a PNY 64 GB USB 3.0 Flash drive 4K. I got the same result when using a USB 2.0 drive, Can't read.

I have the camara set to look at the base station.

Re: No subscription service VMB4540 Arlo Pro3

dcfox1 — Sat, 03 Apr 2021 21:12:30 GMT

@Mikegsr66 wrote:
I checked and it has an Arlo folder and Metadata,. 57Gb left. the drive is a PNY 64 GB USB 3.0 Flash drive 4K. I got the same result when using a USB 2.0 drive, Can't read.
I have the camara set to look at the base station.

Within the Arlo folder do you have any folders that are titled 000000, 000001 000002 or up in there? That is where the recordings should be if it is recording.

Re: No subscription service VMB4540 Arlo Pro3

Mikegsr66 — Sun, 04 Apr 2021 19:21:13 GMT

Yes, I drilled down and it loked like the recordings are there. Thanks for your help, but I decided to go ahead and subscribe, the non-subscription appears unreliable at best.

Too much hastle.....

Re: No subscription service VMB4540 Arlo Pro3

dcfox1 — Sun, 04 Apr 2021 19:59:29 GMT

Glad they were there. I personally think the Subscription is worth it with the limitations of local storage. I just use it for back up.