topic Re: Cyber Security in Arlo Pro 3

Account access log - Is there a way to search this information?

Mbtrue — Mon, 30 Dec 2019 17:32:21 GMT

Hi. Question about cyber security with my Arlo. I just tried to log in and Arlo said I had been logged out because someone else was logged in (yes, I already changed my password and added two step authentication). However, I’d like to find out from where I was logged in and if who ever logged in downloaded any of my library. Is there a way to search this information? I mostly have boring video of chickens and the wildlife that come check them out, but I do have kids and it’s scary to think someone may have downloaded my entire library. Please advise. Thank you.

Re: Cyber Security

StephenB — Fri, 27 Dec 2019 11:49:54 GMT

@Mbtrue wrote:
Hi. Question about cyber security with my Arlo. I just tried to log in and Arlo said I had been logged out because someone else was logged in (yes, I already changed my password and added two step authentication). However, I’d like to find out from where I was logged in and if who ever logged in downloaded any of my library. Is there a way to search this information?

Unfortunately there is no log. If you access the account from multiple devices (for instance a phone and the web client), then you might have been the one who'd logged in on the second device.