topic Where in the world do I sign up for Arlo Smart? in Arlo Pro 3

Where in the world do I sign up for Arlo Smart?

whatswrongcam — Fri, 26 Mar 2021 08:40:18 GMT

I bought an Arlo 3 base kit from Costco. Got it set up on the app and can see the cameras, everything works fine.

Now I am trying to get a subscription but there is some kind of glitch that won't let me sign up ANYWHERE. I have spent hours trying multiple browsers, multiple phones and even a new account.

When I click on subscription, all I can see is that I have no subscription. (attached)

What the heck is going on? It's even more frustrating that I cannot find a single person who has this issue.

Re: Where in the world do I sign up for Arlo Smart?

JamesC — Fri, 26 Mar 2021 16:42:34 GMT

whatswrongcam,

What country is the system set up in? Arlo Smart subscriptions are not available in all countries.

Where is Arlo Smart available?

JamesC

Re: Where in the world do I sign up for Arlo Smart?

K80Shooter — Fri, 26 Mar 2021 20:21:55 GMT

Also do not sign up till the free trial is about to run out, if you do you will lose it. I don't know why you weren't told that.

Re: Where in the world do I sign up for Arlo Smart?

JamesC — Fri, 26 Mar 2021 23:31:13 GMT

If you're in an eligible country, try clearing your browser cache and attempt to purchase again. Please let us know if you're still experiencing the same behavior.

JamesC