topic Re: Sending a message in Arlo Pro 3

Wife is the main user and she sent an invitation to me

ilkka — Mon, 08 Mar 2021 17:38:10 GMT

We got today two cameras. My wife is the main used and she sent an invitation to me. I got the invitation, but am unable to activate the cameras. The co which installed the devices says that the problem is in the app and recommended to send a message to arlo. Could not find a ”contact us” -section in the web-site. How to send them an e-mail so that it reaches a relevant person?

Re: Sending a message

jguerdat — Fri, 05 Mar 2021 12:45:35 GMT

You don't activate the cameras. When the emailed directions are properly followed, the cameras should just show up. You can't set anything up since they're already set up.

If you want, use the Contact Support link at the bottom here.

Re: Sending a message

JamesC — Mon, 08 Mar 2021 17:38:49 GMT

ilkka,

For instructions on how to share cameras with other accounts, take a look here: How do I add friends to my Arlo account?

JamesC