topic Re: ARLO Charging Station issue Model MVA5400C in Arlo Pro 3

ARLO Charging Station issue Model MVA5400C

tarringtonsafe — Sat, 27 Feb 2021 22:43:49 GMT

when I put two of my backup batteries into the charger they start off with a solid amber light. After 2 min 20 seconds the first battery charging indicator begins to blink at a rate of 1.5 seconds and is displaying a yellow/green light. After about 5 additional minutes the second battery charging indicator begins to blink like the first. They both continue to blink at this rate and with the yellow/green light.

Are the batteries bad or is this a charger issue?

I also find it interesting that this model number charger purchased from ARLO is lot listed in the community.

Thanks,

Rich

Re: ARLO Charging Station issue Model MVA5400C

jguerdat — Sun, 28 Feb 2021 14:33:11 GMT

What happens if you only use one battery? If the same thing, it's got to be a bad charger. Swap at the store or use the Contact Support link at the bottom here.

Re: ARLO Charging Station issue Model MVA5400C

tarringtonsafe — Sun, 28 Feb 2021 21:16:37 GMT

I have two batteries that show green when put back in the charger. I also have the two batteries that blink as indicated in the issue. Thus why I asked if you folks thought it might be two bad batteries.
A single of the blinking batteries does the same thing.

Re: ARLO Charging Station issue Model MVA5400C

jguerdat — Mon, 01 Mar 2021 15:28:45 GMT

Ah, that does seem to make a difference. I would agree that it may be bad batteries. First, however, try the procedure for reviving totally dead batteries in the FAQ found in the support section here. Basically, it involves inserting the batteries multiple times to get enough charge in them to allow a full charge to occur.