very confusing billing and customer support system

interinter2 — Fri, 12 Feb 2021 11:23:54 GMT

why is there no ability to discuss billing? or tag it as a label.

Says all i need to know about the company really,

anyway i am on the 7.99 multi cam plan but last bill i was charged 16.98 for some unknown reason. is anyone able to tell me why?

any help would be amazing as not like live chat is an option lol.

Re: very confusing billing and customer support system

JamesC — Fri, 12 Feb 2021 17:14:20 GMT

interinter2,

For billing inquiries, please contact the Arlo Support Team You will find several options for contacting support in the provided link.

JamesC